You can test your iotspot’s signal reception and status displays by using the Diagnostics tool. This can be useful if you're in doubt whether a iotspot is functioning correctly.
How to test a iotspot using the Diagnostics tool
Note: To successfully perform device diagnostics, the iotspot must be plugged in and your mobile device must be connected to the fastest network available at your location.
- Open the iotspot setup app and select the "Diagnostics" tool
- Scan a iotspot or manually enter its Device ID
- Select a status / device color to display and observe the results. While functioning correctly, the iotspot will change color to the one you selected.
Note: If using the Android version of the Setup app, you will need to reset the iotspot status to "Actual State" when you're done testing. Otherwise, the iotspot will remain in the state that you have set it to, until a new booking is made.
The following video shows how to perform device diagnostics: